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Heating Advice

I have a modern high efficiency condensing boiler which developed a fault during the recent very cold weather caused by the condensate drain freezing. Is there anything that can be done to prevent this happening again?

For full information on causes and solutions to frozen condensate drains please visit our dedicated pages:

Frozen Condensate Pipes

Frozen Condensate

During the winter of 2009/10 the UK experienced prolonged spells of extremely cold weather. This resulted in a significant increase in instances where the condensate drainage pipe from condensing boilers had frozen. So HHIC has produced guidance for householders and installers

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