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Vulnerable customers at risk because of lack of awareness regarding the priority service register says heating industry

The Heating and Hotwater Industry Council who represents the voice of the heating and hot water industry has grave concerns that many people who are not able to afford regular servicing on their heating systems are putting themselves at risk.

One of the main problems is that many people are not aware of the Priority Services Register (PSR).  Energy suppliers are obliged to offer a range of free services, known as the priority services register, to their most vulnerable customers. These services are free to join and are available from all mains gas and electricity suppliers.


Service Priority Register (101.5 KB) | DOC | Download
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